Dominate Ductless Two Day Training Event - How to Market & Sell Ductless Heat Pumps Profitably & How to Hire & Train to Install Ductless Systems

DAY 1

• Module 1: Marketing, Advertising, and Lead Generation

• This module covers the basics of marketing, the many media outlets for marketing, ideas for advertising, and lead-generation techniques.

• Module 2: Sales

• This module provides techniques for increasing sales, including call handling, sales presentations, sales management, and customer satisfaction. It describes the sales cycle in detail, from the initial contact through to completing the installation and asking the satisfied customer for a referral.

• Module 3: Production and Efficiency Indicators

• This module explores the relationship between profit, labor, and overhead. It describes several key indicators that help measure the productivity of your business.

• Module 4: Inventory, Warehouse, and Vehicles

• This module shows you how to set up an efficient warehouse and manage inventory to help you achieve quality installations, on-time delivery, and increased profits. It also describes how to get your fleet in order and maintain optimum stocking levels on your vehicles.

DAY 2

• Module 5: Job Setup, Scheduling, and Labor Management

• This module describes best practices for job setup, scheduling, and labor management that will help you maintain a smooth, profitable installation process.

• Module 6: Installation Standards, Job-Site Management, and Post-completion

• This module describes how to develop your installation manual to guide job-site management and how to conduct a post-completion evaluation of each job.

• Module 7: Residential New Construction

• This module covers the most important aspects of new construction, including market segments, sales, estimating, system design, and labor management.

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• How to find and hire HVAC installers

• This module will review what Harvard Business School studies are saying today about the HVAC world and how to go about looking for new talent.

• Module 1: Company Values

• This module is to show you how a value system underpins everything, and why companies need one in today’s world.

• Module 2: Preparation

• Solid preparation is the key to the flawless execution of ductless mini-split installation. I’ll show you how it needs to be done to wow the homeowner.

• Module 3: Arrival at the Home

• This is where a job can go sideways in a hurry without the proper training.

• Module 4: Inside the Home

• A Step-by-step guide to everything that needs to be done inside the home, including soft skills.

• Module 5: Outside the Home

• A step-by-step guide to everything that needs to be done outside the home.

• Module 6: System Start-Up

• Don’t fumble this key privileged moment with your customer. See how we’ve scripted this down to the last detail.

• Module 7: Last Stretch to the Finish Line

• Everything has gone perfectly up until now. Set your company apart again and delight your customer.